Gateway Refund Policy
Refund: The goal of Gateway Education is that every student will succeed; however, there are occasions when a student struggles and very rarely does not pass the course they enrolled in. Our position is that if a student has viewed all lectures in their entirety, committed the time and effort to navigate the required curriculum, completed and submitted all assignments, taken all quizzes and exams and participated in all discussion forums, has done all work required for that course and does not pass, that student will receive a full refund for the course purchase price for that course. This guarantee covers the purchase price for the course, but not the monthly subscription fee. This is not a pro-rated refund; it is a full refund of the course purchase price, excluding the monthly subscription fee. Following enrollment, the student has a three-day drop period during which they may cancel the enrollment and receive a refund of all monies paid for that enrollment.
Gateway Education online subscription and accelerated course completion information: Our month-to-month online subscription program provides an opportunity for anyone interested in completing college/university courses needed for graduation to do so with flexibility and affordability rarely available in higher education.
Q: What are the benefits of completing my courses utilizing Gateway Education?
A: Gateway Education offers a unique online course completion model that provides the convenience of online education with the structure and support typically found only in campus-based programs. Courses completed with Gateway are significantly more affordable than if completed on campus. Additionally, Gateway students are eligible for tuition discounts when transferring to most university partners.
Q: What exactly is Gateway Education?
A: Gateway provides an affordable and accelerated option for completion of university courses. A student may complete one or more university courses 100% online with Gateway. Following completion of Gateway courses, the student will receive a transcript from Gateway for credit transfers to the university partner.
Q: Is Gateway Education a School:
A: No, Gateway is not a school. Gateway is a provider of online courses accepted by nearly 1,600 American colleges and universities. All Gateway courses are recognized by ACE (American Council on Education). Gateway will align students with one of its regionally accredited university partners that will accept general education and general elective credits earned through Gateway and will apply those credits toward the degree program of choice. A student may complete a year or more of general education credits with Gateway Education prior to university enrollment.
Q: What does it cost to complete courses with Gateway?
A: Utilizing Gateway to complete your general education and general courses could save you up to
$20,000 on your degree. Purchase unlimited courses from Gateway for only $55 per course and a
monthly subscription of only $95 regardless of the number of courses you purchase. While Gateway
courses have structure not found in many online programs; you determine the pace at which you
complete your program.
Q: What if I need to discontinue my monthly membership?
A: You may discontinue your monthly membership by simply notifying Gateway at least 7 days prior to
a new billing cycle. There is no cancellation fee, and you may restart your program at any time.
Q: What happens if I discontinue my membership before I complete my course(s)?
A: Don’t worry! You can restart your program at any time with no penalty, and start right where you left
off by simply signing back up with your Gateway membership.
The following “Cancellation Policy” applies to online Subscription Enrollments; hereinafter STUDENTS with Gateway Education and/or Distance Learning Systems Indiana, Inc.; hereinafter, the COMPANY, collectively the PARTIES.
Purpose: The purpose of the Subscription Enrollment is to allow the online STUDENT the flexibility to complete college level courses, with the COMPANY, throughout the subscription period, thereby addressing STUDENTS’ specific personal and academic goals.
Structure: The Subscription Enrollment is a month-to-month commitment made by the PARTIES whereby the COMPANY will provide online access to certain course materials purchased by the STUDENT following an initial payment per course and automated monthly debits to STUDENTS’ bank or credit card accounts (subscription). Automatic debits to STUDENT accounts will continue until such time Gateway receives written authorization to discontinue delivery of course materials and automatic debits.
Pricing: The STUDENT upon enrollment may select any number of courses with unlimited time to complete. See pricing:
Cost per course: $55.00 per course – due at time of enrollment
Monthly Subscription: $95.00 per month – due each month beginning with the month of enrollment and will continue to be billed monthly until written authorization by STUDENT to cancel the subscription.
NOTE: Subscription may remain open and billed without regard for any specific number of active courses.
Cancellation/Drop/Return: The COMPANY will provide open access to STUDENTS’ purchased courses through course completion, or until a period of one year has passed, whichever occurs first. The student has three (3) business days, from the time of purchase to cancel, drop, or return courses for a full refund.
- When cancellation is requested by the STUDENT all access to all courses purchased will be terminated, based on the criteria below, regardless of the STUDENTS’ progress on any course.
- The STUDENT cannot cancel a “delinquent” account. Monthly fees will continue to accrue until the account is brought current followed by written notice from the STUDENT with confirmed delivery to the COMPANY that the STUDENT requests cancellation of the active/current enrollment.
- Cancellation requests must be made prior to 7 (seven) calendar days before the 1st (first) day of any calendar month to be effective for the upcoming month. If a written cancellation request is received by Gateway less than 7 (seven) calendar days before the end of any month, Gateway may bill for the following month and then terminate billing and access following the last day of the paid month.
- The COMPANY will not provide a transcript for any course until all requirements are met for that course and all payments are current.
- Following cancellation, a STUDENT may begin a new Subscription Enrollment at any time by paying the initial course fee(s) and executing monthly auto-debit agreements.